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Important Legal Notices

HomeTeam Notices and Privacy Policy

HomeTeam Pest Defense invites viewers to browse this Web site and the linked pages for their individual entertainment and to obtain information about the many services offered. The contents, including images and text, within pestdefense.com’s related pages are copyrighted, and HomeTeam Pest Defense grants a limited license to viewers to download or print pages from the Web site for individual use only, and not for any commercial purposes. Use of this Web site by viewers is predicated upon their agreement to abide by these terms and the other terms included in the Intellectual Property statement.

PRIVACY STATEMENT

HomeTeam Pest Defense will not knowingly share information provided by you with anyone other than its subsidiaries and affiliates except as required or permitted by applicable law. We do not sell our names or lists. However, viewers should note that while it is our intent to hold private the information you transmit via our Web site or by way of an Internet electronic mail system or service, HomeTeam Pest Defense cannot promise or ensure that such information will remain confidential or secure.

Information on the Internet tends to develop "a life of its own," and may find its way to recipients to whom it is not intended or persons you may not want to have such information. This is beyond the control of HomeTeam Pest Defense, and you are advised that such transmissions may not be secure. Furthermore, HomeTeam Pest Defense will use information for market research purposes, development of prospect lists and project planning. Information on viewers gathered from inquiries at our Web site may be used for purposes of offering you services offered by HomeTeam Pest Defense. The use of our Web site constitutes your permission for such uses.

PRIVACY POLICY

Privacy Policy - Effective Date of September 1, 2006

Thank you for visiting a Web site owned or controlled by HomeTeam Pest Defense and/or its subsidiaries and affiliates (collectively, "we," "us" or "our"). Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personal information you submit on the Web sites on which this Privacy Policy is posted.

The Information We Collect. At our Web sites, you can, among other things, view information regarding our products and services and request additional information. The types of personally identifiable information that may be collected at these Web sites include: name, address, e-mail address and telephone number.

At our Web sites, you can also submit information about other people. For example, you might submit a person’s name and e-mail address to send information about the products and services of HomeTeam Pest Defense and/or its subsidiaries and affiliates. The types of personally identifiable information that may be collected about other people at these pages include: recipient’s name, address, e-mail address, and telephone number.

We may also collect certain nonpersonally identifiable information when you visit many of our Web sites, such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows 2000 or Mac OS), and the domain name of your Internet service provider (e.g., America Online, Earthlink).

Reviewing and Requesting Changes to Your Information . If you believe any information we have about you or your relationship with us is incorrect, please notify us at once. We will take prompt action in making the appropriate corrections. You may contact us in person, by phone at our toll free Customer Service number, (877) 574-7500, or at the following address: Director of Marketing, HomeTeam Pest Defense, 3100 McKinnon Street, Suite 120 Dallas, Texas 75201.

How We Use the Information. We may use the information you provide about yourself to fulfill your requests for our products and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We may use this information to communicate with you, such as to notify you when new products or services are offered or to fulfill a request by you for information.

We will also use information that you provide for market research purposes, development of prospect lists and project planning. Information on viewers gathered from inquiries at our Web sites may be used for purposes of offering you property in a HomeTeam Pest Defense community or other offerings of HomeTeam Pest Defense or its subsidiaries and affiliates. The use of our Web sites constitutes your permission for such uses.

HomeTeam Pest Defense and its subsidiaries and affiliates will not knowingly share information provided by you with anyone other than its subsidiaries and affiliates unless otherwise disclosed to you by an individual subsidiary or affiliate or except as required or permitted by applicable law. We do not sell our names or lists unless otherwise disclosed to you by an individual subsidiary or affiliate. However, no data transmission over the Internet can be guaranteed to be one hundred percent secure. Accordingly, viewers should note that while it is our intent to hold private the information you transmit via our Web sites or by way of an Internet electronic mail system or service, HomeTeam Pest Defense and its subsidiaries and affiliates cannot promise or ensure that such information will remain confidential or secure.

We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law. In addition, we may transfer information about you if we are acquired by or merged with another company.

Agents, employees and contractors of HomeTeam Pest Defense and its subsidiaries and affiliates who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for HomeTeam Pest Defense and/or its subsidiaries and affiliates.

Cookies and Other Technical Information. We may send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also use tracking systems such as "Web beacons," which monitor your use of our Web sites. Tracking systems (Web beacons or Web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, Web beacons let us know whether you received and opened our e-mail.

On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish one of our Web sites with personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons.

Your ongoing use of our Web sites constitutes your acceptance of this Privacy Policy, and you specifically agree to our described use of cookies and Web beacons. You may adjust your browser to reject cookies from us or from any other site. Additionally, by setting your Web browser to display HTML e-mails as text only, you may be able to prevent the use of some Web beacons. Please consult the "Help" section of your browser for more information. However, certain areas of our Web sites can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.

Notification of Changes to Privacy Policy. This Privacy Policy is effective as of the expressed "Effective Date" written above and may be updated and modified from time to time by us in our sole discretion. By updating this Privacy Policy, HomeTeam Pest Defense and its subsidiaries and affiliates will be notifying you of any material changes, updates or modifications to this Privacy Policy. Accordingly, we strongly encourage you to periodically review this Privacy Policy and our Web sites in order to keep apprised of our current privacy practices. If you do not agree to any provision of this Privacy Policy, or any update or modification thereto, please do not use our Web sites.

Children’s Policy. Our Web sites are not intended for use by children. We do not knowingly market to or solicit data from children.

How to Contact Us. If you have any questions or concerns about this Privacy Policy or its implementation you may email us at privacy@pestdefense.comor, write to us at:

  • HomeTeam Pest Defense
  • Attention: Director of Marketing
  • 3100 McKinnon Street, Suite 120
  • Dallas, Texas, 75201

INTELLECTUAL PROPERTY

HomeTeam Pest Defense maintains this Web site as a service to Internet users and its use is a privilege to the viewer. All information is provided without warranty of any kind, either express or implied or for non-infringement. Access and use of the Web site and all company links are subject to the terms and conditions set forth herein and to all applicable laws regulating the use of the Internet and those relating to the use of information. The use of this Web site is also subject to all applicable laws involving copyrighted materials and intellectual property. HomeTeam Pest Defense reserves the right to revise the terms and conditions for access to its Web site from time to time in its sole discretion.

The following is a partial listing of the trademarks and service marks of HomeTeam Pest Defense as of September 1, 2006:

HOMETEAM PEST DEFENSE; PEST DEFENSE; PEST DEFENSE SYSTEM; TAEXX; TUBES IN THE CRAWL SPACE; TUBES IN THE WALL; TUBES UNDER THE SLAB; TUBES-IN-THE-STUCCO; TUBES-IN-THE-WALLS (Stylized); TUBES-UNDER-THE-SLAB

Many of these trademarks and service marks are registered, or have registration applications pending, with the United States Patent and Trademark Office and/or with other countries or jurisdictions. HomeTeam Pest Defense also claims trademarks rights to other marks that may not be explicitly listed.

THESE MARKS ARE NOT TO BE USED WITHOUT THE EXPRESS WRITTEN PERMISSION OF HOMETEAM PEST DEFENSE.

Requests for permission should be directed to the attention of Director of Marketing, HomeTeam Pest Defense, 3100 McKinnon Street, Suite 120 Dallas, Texas 75201. Please note: No other inquiries should be sent to the Director of Marketing other than intellectual property questions. For all other inquiries, click on "Contact Us", or by email at ip@pestdefense.com.

The materials on this Web site, including without limitation, all text, graphics, charts, pictures, photographs, images, line art, icons and renditions, are original copyrighted materials owned by HomeTeam Pest Defense. These materials are protected by federal law against unauthorized copying and reproduction. Use beyond the limited license granted to viewers will be prosecuted and HomeTeam Pest Defense shall seek recovery of actual or statutory damages (up to $100,000 per work infringed), recovery of attorneys’ fees and other remedies if HomeTeam Pest Defense takes action against any infringing party. The layout and presentation of this Web site are also protectable trade dress under applicable federal law. Copying of HomeTeam Pest Defense’s trade dress is strictly prohibited.

LINKED SITES STATEMENT

HomeTeam Pest Defense has not reviewed the Internet sites linked to this site, and is not responsible for the content of any off-site pages or any other sites linked to this site. Your linking to off-site pages or other sites is at your own risk.

LIABILITY DISCLAIMER

The information, software, products, and services published on this Web site may include inaccuracies or typographical errors. Changes are periodically made to the information herein. HomeTeam Pest Defense may make improvements or changes in this Web site at any time. In no event shall HomeTeam Pest Defense be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Web site, whether based on contract, tort, strict liability or otherwise, even if HomeTeam Pest Defense has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

MISCELLANEOUS

Some of the services offered by HomeTeam Pest Defense are not available in all areas in which HomeTeam Pest Defense does business. Please contact your local branch to determine whether the services you are interested in are available in your area.

LINKED SITES STATEMENT

This Web site may contain links to other Internet Web sites, which are provided solely as a convenience to viewers and not intended as an endorsement of the contents of such sites. Additionally, other Web sites may link to this Web site without our knowledge or permission. Because HomeTeam Pest Defense and its subsidiaries and affiliates have no control over other linked sites, we assume no obligation to review, and are not responsible for the availability or content of any off-site pages or any other sites linked to this site. Your linking to off-site pages or other Internet Web sites is at your own risk.

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LocalBranch

Silver Spring Branch

HomeTeam Pest Defense
12162 Tech Road

Silver Spring, MD 20904

Benefits of using HomeTeam as your

Pest and Termite control service provider:

Our technicians are knowledgeable, professional, uniformed and drive clean, well-maintained vehicles.
We provide on-going training and perform background checks on all new employees.
We periodically conduct drug screening on all employees.
The service is convenient since you don’t have to be home after the first treatment.
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Top Problem Pests


Ants

Ants are the most common pest problem in America, with more than 80% of homeowners experiencing ant problems.

From the Blog

Fire Ants

Fire ants are small, yellowish-red to black in color, aggressive, vicious and known for their painful burning sting.

From the Blog

Spiders

Spiders have eight legs, round bodies and range from very small sizes to several inches in length. Their bodies do not have segments, and their heads are fused to their abdomens.

From the Blog

Termites

When termites from a colony settle into your home, the structure becomes infested. Termites have straight bead-like antennae.

From the Blog

House Flies

House flies get their name from being the most common type of fly found in homes throughout the U.S.

From the Blog

Rodents

All rodents are excellent climbers and only need a very small external opening to get inside homes and other buildings.

From the Blog

Centipedes

Easy to identify by their wormlike bodies, slender antennae and pairs of legs on most of their body segments.

Earwigs

Earwigs have a low tolerance for heat, becoming active at night and spending the day in hiding.

From the Blog

Wasps

Most paper wasps measure about 2 cm (¾ in) long and are black, brown, or reddish in color with yellow markings.

From the Blog

Scorpions

Although they are perceived as dangerous, the Arizona Bark Scorpion is the only species with venom that is deadly enough to kill a human.

From the Blog

Fleas

Fleas are small, reddish-brown, wingless insects that feed on the blood of humans and animals.

From the Blog

Have your own problem pest?

Browse our Pest FAQs or search now.

What is Taexx?

Visit the full HomeTeam Pest Defense Video Library»

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