"Please take time to thank your staff members - both Felcia who recognized my distress on the phone last week and was prompt and sincere in her response to my concerns and Chris who was very professions and non-judgemental as he educated us on our most current pest problem and was determined to see that we were satisfied with all of our services for pest elimination. They are examples of high-quality customer service and deserve to be recognized for their contributions to your team."
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- Homeowner
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Raleigh, NC
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"HomeTeam Pest Defense's Taexx built-in pest control system coupled with their borate termite treatment has helped streamline our construction process while reducing cycle time. Additionally, our home buyers really appreciate the added convenience and protection offered by the built-in pest control system over conventional pest control methods.
HomeTeam's $1,000,000 termite damage repair warranty is another value-added feature that helps differentiate our homes from the competition while giving our buyers peace of mind.
HomeTeam Pest Defense has been and continues to be a valuable builder partner and I look forward to a long and mutually profitable relationship."
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- Tony F.
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Tampa Purchasing Manager
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"HomeTeam Pest Defense is without a doubt the best that I have found anywhere. This outfit uses whatever it takes to get the job done right and will return as many times as needed to get the problem resolved. The other thing about them is that they do not try to find excuses to charge you extra for certain pests which is very common with the others."
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- Dennis
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Property Manager
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"I like how you automatically schedule appointments."
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"We want to thank you for the excellent customer service we received when experiencing a problem with prior work performed by another company. The termite service manager was extremely courteous and professional, and resolved the issue without hesitation."
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San Diego, CA
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"I am writing to express our satisfaction with your organization. Your performance and professionalism have been exceptional to date. Our field personnel were somewhat hesitant with integrating your product into their stringent schedules. To their surprise, this change to their schedules has gone off without a hitch. You have meet your dates for installations, communicated any issues with the superintendent, and corrected any issues discovered during the process.
We appreciate a partner dedicated to excellence. We believe that your organization is such an organization. We look forward to continuing this relationship for a long time to come."
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- K. C.
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Dir. of Purchasing, Jacksonville Home Builder
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"Products are very effective, service is reasonably priced, timely scheduling and the service is reliable."
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"Everyone is on the ball and more than willing to get the job done! Thanks for the great attitude."
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- Paul L.
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Riverside, CA
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"We feel our technician, Alan, is very conscientious, honest and thorough when he is treating our property. Our pest count is almost non-existent and we are very pleased with the result."
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"Prompt, friendly, clean service and friendly office staff when we call."
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"I have the same technician show up at my home every time and I really like that. I feel like I know and can trust himhes also very friendly. Your product seems to do the trick around my home. Your company is reliable."
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"I would like to use this letter to recommend HomeTeam and thank them for their exceptional service. Their products and staff give them the edge they need to service all of our pest defense needs."
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- VP of Operations
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Home Builder in Naples
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