Do you guarantee your work?
We want you to be entirely satisfied. If you have any problems with pests in between scheduled visits, we will come back to retreat for pests.
How do I pay for service?
HomeTeam provides several ways to pay. We accept major credit cards and checks. Plus, we can set up auto-pay for you so you don't have to even think about it. Just ask your branch for an ACH form and we can automatically deduct payment from your bank account or charge your credit card. You choose.
Can I pay online?
Yes, you can make payments online. Click here, or on the black banner on our homepage that says "Click to pay online." Then click "Enter the Online Payment Service." If you don't have an account set up yet, click "request access." You will be asked for your account number, email address that is on file with HomeTeam and phone number on file. We also have several other payment options available. We accept most major credit cards. Plus, we can set up auto-pay for you so you don't even have to think about it. You choose.
Why should I use HomeTeam Pest Defense for my regular pest control service?
We believe in customer service! Our friendly, qualified technicians will provide our 6-Point Advantage Service when we come out to your home. Our affordable treatments are effective so you don't have to worry about pests invading your home and it makes sense to have a comfortable, pest-free environment!
HomeTeam Pest Defense is a QualityPro company. What does that mean?
QualityPro certification from the National Pest Management Association means that HomeTeam Pest Defense meets certain standards. These standards include:
-Practicing responsible pest control and Integrated Pest Management (IPM)
-Providing detailed service agreements and treatment reports
-Employing trained and uniformed technicians
-Checking employee references, driving records and criminal backgrounds
-Maintaining a drug-free workplace
-Maintaining liability insurance of $1 million
How can I keep my bills lower?
Upon signing an annual service agreement, you can choose to prepay and save 5% off your scheduled treatments.
What happens when I first request service?
We will schedule an appointment convenient to you. Our technician will start with a free inspection of your home to identify potential problem areas. The initial visit includes thorough interior and exterior treatments. Thereafter, scheduled visits are exterior only, unless otherwise requested.
How do I find a branch office near me?
We are located in many states across the United States, but not in every state. There are several ways to find a branch office near you. Type in your zip code and a location with contact information will appear if we service that area. Call or email the branch to schedule a service or ask questions. You can also find our locations on the contact us page of our website. Once the map loads, click on your state and look for the closest metropolitan area. Click on the city. Call or email the branch office in the city. The second way is to call our toll free number, 1-877-461-PEST(7378), to find the nearest branch serving your area.